Troubleshooting Huawei E352 Modem Issues with Windows 10: A Step-by-Step Guide

As technology advances, we often find ourselves facing compatibility issues when upgrading our operating systems. One such issue that many users have encountered is the non-functionality of their Huawei E352 modem after switching from Windows 7 to Windows 10.

If you're experiencing similar problems with your Huawei E352 Modem not being recognized as a working device in Windows 10, but works perfectly fine on an older version like Windows 7 or even when using another operating system entirely, this article will walk you through some simple yet effective troubleshooting steps to resolve the issue.

Step 1: Check Device Recognition

Firstly, let's ensure that your Huawei E352 Modem is recognized by your computer. Follow these steps:

a) Click on Start and type 'Device Manager' in the search bar.

b) Right-click anywhere within the results list and select 'Run as administrator'.

c) Once the Device Manager opens, expand 'Network Adapters'.

Step 2: Identify Huawei E352 Modem

Look for your Huawei E352 Modem under this section. If it doesn't appear or is listed as a generic device instead of its actual name (e.g., 'Huawei Mobile Broadband Port'), proceed to the next step.

### Step 3: Configure USB Settings

Sometimes, simple adjustments in USB settings can resolve connectivity issues:

a) Right-click on Start and select Device Manager.

b) Expand 'Universal Serial Bus Controllers'.

c) Find your Huawei E352 Modem listed under this section (it might be labeled as a Generic or Realtek device).

d) Double-click on the generic driver to open its properties.

### Step 4: Adjust Power Management Settings

Under the Properties window for your modem, navigate to the 'Power management' tab. Uncheck both boxes:

- 'Allow computer to turn off this device to save power'

- 'Only allow 'port name' when connected'

Save these changes and restart your computer once you've completed all of them.

If none of the above steps resolve the issue with your Huawei E352 Modem not being recognized as a working device in Windows 10, it's possible that there may be compatibility issues between your specific hardware configuration and software versions. In such cases, consider rolling back to an earlier version of Windows or seeking further assistance from Lenovo support for more detailed troubleshooting guidance.

### Additional Tips

- Ensure you're using the latest drivers for all components, including your modem.

- If you've recently installed any new third-party applications, try uninstalling them one at a time and see if this resolves the issue.

By following these simple steps and tips, you should be able to resolve issues with your Huawei E352 Modem not working on Windows 10. Remember that sometimes, even minor adjustments can make all the difference in ensuring smooth connectivity between your hardware and operating system.

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